If you cancelled your Lasta subscription but your paid access period hasn't ended yet, you can turn auto-renew back on and keep your subscription going — without paying again. This is called restoring your subscription.
Before You Start
Restoring is available when:
- Your subscription shows as Cancelled, not Active or Expired.
- You still have access time remaining (you'll see an "Access available until" date on your subscription card).
- You subscribed through the Lasta website (not directly through the App Store or Google Play — see note below).
How to Restore Your Subscription
- Open the Lasta app and log in. If you've been logged out or reinstalled the app, select "I already have an account," enter the email linked to your subscription, then check your inbox for a "Login Guide" email and tap the secure link to log back in.
- Go to Account → Manage My Subscription.
- On the subscription card, tap "Restore Subscription."
- Review the price, next billing date, and billing frequency shown on the confirmation screen.
- Check the box confirming you agree to be charged on that date, then tap "Restore Subscription" again to confirm.
- You'll see an "Access restored!" confirmation. Your subscription will now show as Active, with your upcoming renewal date and amount.
Your access continues the whole time you're restoring — nothing is interrupted, and you won't be charged again until the date shown.
A Few Things to Know
- Main plan and add-ons are restored separately: If you have an add-on subscription alongside your main plan, restoring one doesn't automatically restore the other. Restore each one individually.
- Subscribed through the App Store or Google Play? These subscriptions are managed by Apple or Google, not in the Lasta app. Instead of "Restore Subscription," you'll see a "Restore in App Store" or "Restore in Play Store" button, which takes you to your device's subscription settings to turn auto-renew back on there.
- Ran into an error, or don't see a Restore option? If you get an error message when restoring, try again after checking your connection. If your subscription card doesn't show a Restore button and also doesn't show an "Access available until" date, your subscription has likely already expired — in that case, see How Can I Resubscribe to Lasta instead.
👉 Need more help?
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